SUPPORT AND ADVICE
So much more than just software, you benefit from our decades of stakeholder and community engagement experience.
Accessing Support
With decades of stakeholder and community engagement experience, our Team is always here to help! So much more than just software, Engagement Hub offers clients the opportunity to benefit from the knowledge and expertise of our Team. Talk to the Engagement Hub Team today and find out how we can help you get started with your stakeholder, employee or community engagement.
Engagement Hub is incredibly intuitive and has been developed to be as user-friendly as possible. The Engagement Hub Development Team is committed to keeping the platform at the cutting edge of online engagement and consultation. We are extremely responsive to client feedback and pride ourselves on ensuring that the software functions are state of the art.
Your success is our priority, so we offer great support to ensure you get the most from your platform. You are never alone. Set out below is some of the support offerings our clients receive to access help, advice and support:
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EXPERT-LED ADVICE
Contact the Stakeholder Engagement Strategist assigned to you during business hours (Sydney Time) -
ONLINE SUPPORT
Request free online training at support@mybusinessapp.com.au Free training sessions are limited per client. -
INSTRUCTIONAL VIDEOS
View our suite of instructional videos on the Engagement Hub Community site. -
USER MANUAL
Your User Manual provides a great quick reference guide to the functions and widgets within Engagement Hub. -
FREE REFRESHERS
Engagement Hub subscribers are invited to attend a free refresher training session twice a year in an Australian capital city. -
INHOUSE TRAINING
Request in-house training for your organisation. The Engagement Hub training is very cost effective. -
RESOURCE LIBRARY
The Engagement Hub Community site offers subscribers a wealth of images, templates, banners, tips & tricks and so much more